Privacy Policy

Effective date: December 2025

DCM Property Maintenance (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit dcmpropertymaintenance.com or interact with our services.

1. What information we collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Address or service location

  • Business name (if applicable)

  • Any information you provide via our online quote forms, email, phone, or social media

Usage Data

We may also collect:

  • Website usage statistics (pages viewed, time on site)

  • IP address

  • Browser type

  • Cookies or tracking data

2. How we collect information

We collect personal information in several ways, including when you:

  • Submit a contact or quote request form

  • Contact us by phone, email, or social media

  • Use our website

  • Subscribe to marketing or updates

3. Why we collect your information

We collect personal information to:

  • Provide quotes and deliver services

  • Communicate with you

  • Process payments or invoices

  • Improve our website and service quality

  • Send optional marketing communications (you may opt-out anytime)

  • Comply with legal obligations

4. Cookies & tracking

Our website may use cookies or tracking tools (like Google Analytics) to improve user experience and website performance. You can disable cookies in your browser settings, but some site features may not function correctly.

5. Disclosure of your information

We may share your information only when necessary:

  • With trusted contractors or service providers involved in your project

  • With payment processors or IT service providers

  • When required by law or to comply with legal processes
    We do not sell or rent your personal information.

6. Data storage & security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Information may be stored by secure third-party platforms such as website hosts, CRM systems, or email providers.

7. Accessing or correcting your information

You may request access to the personal information we hold about you, or ask us to correct inaccurate details. To do so, contact us using the details below.

8. Marketing communications

We may send you updates or promotions related to our services. You can unsubscribe at any time by contacting us or using the opt-out link included in messages.

9. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to this policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.